Frequently Asked Questions

If you cannot find the answer to your question, please call: 619-255-0928. Ext. 1

How do I submit an offer?
Does it cost me anything to use Kazork?
What is a transparent real estate transaction?
Forgotten login or password?
Where do I sign up?
What does OSP stand for?
When will I find out if my offer was accepted by the Home Seller?
I have more than one buyer who wants to submit an offer on the same property.
Is Kazork the listing broker?
Should my buyer fill out a purchase agreement and deposit the check?
My buyer is willing to pay all cash. Do we still have to wait for the OSP to end?
My buyer had the highest offer and the OSP just ended. What happens now?
Properties are sold AS-IS?
I had the highest offer. Is the seller required to accept it?
What happens if I submit an offer and then my buyer changes his/her mind?
My buyer wants an answer on their offer immediately. What do I do?

How do I sumbit an offer?

  • To submit offers you must first register as a Real Estate Agent on our site.
  • Search for the property via the "Property Search".
  • Once you have found the property, click on its address to bring up the OSP Property Details page.
  • On the property details page click “Submit Offer” button.
  • On the next page, select from a Single Offer or a Maximum Auto-Offer. If you have questions about the difference between the two offer types, click on the question mark next to each one for more information.
  • Enter the offer amount in the field next to the offer type you selected.
  • In the total credits field, enter the total amount of credits your buyer needs, if any at all. This includes closing costs, repairs, allowances, etc. Your Net Offer will be automatically calculated below.
  • Click “Review Offer” and review your offer information on the next page.
  • Agree to the Terms and Conditions and click “Submit Offer”. This will post your offer on the website and is the final step in submitting.

Does it cost me anything to use Kazork?

Kazork is 100% free!

What is a transparent real estate transaction?

Kazork's transparent platform allows agents and their clients see the details of all other purchase offers submitted for a property. Transparency provides a home buyer and their real estate agent with the ability to know where his/her offer stands 24/7 and pay only as much as necessary to purchase the home. The same transparency allows a property seller to know, not guess, what the highest purchase price is for their property within a specific period of time.

Forgot login or password?

Your login is the email address that you originally signed up with. If you have forgotten your password, click here. Otherwise call: 619-255-0928. Ext. 1

Where do I sign up?

Just click here! Please note, only actively licensed real estate agents in good standing are allowed to submit offers for properties.

What does OSP stand for?

OSP is the acronym for "Offer Submission Period". The OSP is dictated and set by the home seller. The OSP is the amount of time including overtime, that the home seller is allowing to review offers.

When will I find out if my offer was accepted by the Home Seller?

You can track all offers on a property at any time by going to that property’s OSP page and clicking on the “Offer History” tab. (Hint: If the property's OSP has ended, search for it as a "Sold" property). You may also see properties currently running an OSP that you have offers on, as well as your offer’s status by going to My Kazork, clicking on “My Current Properties” and then “Offers”. Kazork will notify you automatically by e-mail if someone else submits a higher offer than yours. Here is what happens if your buyer submits the highest offer at the end of the Offer Submission Period (OSP):

  • You will receive a call and an e-mail from us confirming that you were the winning agent.
  • You will receive a second e-mail with detailed offer instructions for submitting the contract along with any required riders or addendums.

If you do not receive this e-mail before the end of the business day (5 PM PST) on the day the OSP ends you may contact 619-255-0928. Ext. 1 to check the status. NOTE: Contracts must be received within 24 hours after you receive the detailed offer instructions e-mail from us.

I have more than one buyer who wants to submit an offer on the same property?

You can manage your buyers in My Kazork. Go to My Kazork and click on My Buyers. You can add, edit, and delete your buyers here; then submit offers on behalf of different buyers. This is simply to help YOU manage your buyers. Your buyers' information will not show up on the Offer History. If you do not wish to use your buyers’ real names, you are not required to do so.

Is Kazork the listing broker?

No. Kazork is a software platform that allows the listing agent and buyer agents to communicate in a transparent environment. Agents submit offers directly to the listing agent,the seller and/or their legal assignees based on the seller's directions. Kazork is simply online software that allows real estate agents to be more successful.

Should my buyer fill out a purchase agreement and deposit the check?

That is up to you, though unnecessary until you have the winning offer. Through Kazork's Web site, you are submitting the purchase price only as directed by the Home Seller. If your purchase price is the highest at the end of the OSP, you will be required to fill out a purchase agreement and collect a deposit check at that time. However, if taking this step before submitting your purchase price online makes you feel more comfortable, go ahead.

My buyer is willing to pay all cash. Do we still have to wait for the OSP to end?

If the Home Seller has selected to review only the offer based on highest purchase price, then your buyer will need to wait until the end of the OSP. The Home Seller is stating that all offers have a chance of closing regardless of financing terms. When you submit an offer, you must agree to the Home Seller's Terms and Conditions stating that you, the agent representing the buyer, have pre-qualified your buyer or confirmed the buyer has the cash to close the transaction. The highest offer at the end of the OSP will be reviewed by the seller for acceptance.

My buyer had the highest offer and the OSP just ended. What happens now?

You will receive an e-mail and a phone call at the end of the OSP with notification that you have the highest offer. Shortly after, you will receive another e-mail with instructions to complete a paper purchase agreement. You can then fax or e-mail the signed agreement to us along with a copy of the deposit check or proof of funds if it is a cash transaction. From that point on, it’s a standard real estate transaction. If you have the highest offer and do not receive an e-mail or phone call before the end of the business day (5 PM PST) on the day the OSP ended, you may call us at 619-255-0928. Ext. 1 to check the status.

Properties are sold AS-IS?

Your purchase offer is to purchase the property AS-IS. All repair costs, closing costs and other contingencies will be reflected in the net purchase price submitted to Kazork. Kazork’s Offer Submission Calculator will automatically deduct your Total Seller Credits from your purchase price creating your net offer. Buyers perform due diligence when purchasing properties.

I had the highest offer. Is the seller required to accept it?

No. The seller reserves the right to accept or reject any offer regardless of terms, times or conditions of the offer. This is no different than any other real estate transaction. The seller makes the final decision on all offers.

What happens if I submit an offer and then my buyer changes his/her mind?

A real estate transaction is based on honesty and integrity from all parties involved. However, human beings do change their minds. If this happens prior to the offer being accepted by the seller, the agent must inform Kazork within 24 hours of receiving notification from their buyer. Agents must also realize they are not allowed to enter an offer unless the buyer has given them express authority to do so. This is no different from submitting a paper purchase agreement. If your client has not given you permission to submit an offer on a Kazork property, do not do so. Kazork reserves the right to permanently deny access to any agent found to be abusing this process.

My buyer wants an answer on their offer immediately. What do I do?

Kazork’s transparent submission process allows you and your buyer to track the status of your offers at any time. You can see where you stand in regard to other offers by viewing the Offer History for the property. If someone else submits an offer higher than yours, you will receive an instant alert via e-mail. If your offer is the highest at the end of the offer submission process and the reserve price of the property has been met, it will be sent to the seller immediately for review. If your offer is not the highest, it is no different than if you submitted a paper purchase agreement that was not accepted.

If you do not see the answer to your question here feel free to contact us directly at support@kazork.com or call us at 619-255-0928. Ext. 1